Patient FAQs

Find everything you need to make your visit as pleasant and comfortable as possible.

What kind of medical services does Dr. Prasad offer?

Our medical services include consultation, assessment, diagnosis, treatment, and follow-up care for individuals with kidney disease, electrolyte disorders, and hypertension.

I am a new patient. How do I get to see Dr. Prasad?

Dr. Prasad sees new patients only by referral. Please ask your care provider (nurse practitioner, family physician, or specialist) for a referral to Dr. Prasad (see contact section for our phone and fax number).

For what kidney diseases or disorders does my care provider refer me to Dr. Prasad?

Your nurse practitioner or doctor may refer you to us if you have any of the following (not limited to):

  • Advanced chronic kidney disease
  • End-stage kidney disease
  • Nephrotic syndrome
  • Resistant hypertension
  • Kidney diseases and conditions:
    • oAcute kidney injury and chronic kidney disease,
    • oglomerular disorders (conditions that affect the cleaning units of the kidney),
    • ogenetic disorders such as polycystic kidney disease,
    • ocomplications of autoimmune conditions (such as lupus),

I am a new patient. What happens after my care provider sends a referral to Dr. Prasad?

Kelly, the medical office administrator at Dr. Prasad’s clinic, will let you know of your appointment time. You will either receive a phone call from the clinic or get a letter in the mail. The call or letter provides you with detailed information on the tests you need to take before showing up at Dr. Prasad’s clinic.

I am a new patient. I received a phone call /a letter from Dr. Prasad’s clinic about taking medical tests before seeing him. What should I do?

Please contact the clinic. The medical office administrator will book you for all the required tests (such as ultrasound, blood, and urine tests). Please undergo the requested tests prior to your appointment at Dr. Prasad’s clinic.

How do I get to Dr. Prasad’s clinic?

You can drive, take a bus, or bike to us. Bike lanes and bus routes are available on Pasqua Street.

Where do I park my vehicle?

Free parking is available on-site. Also, a free parking lot (one-minute walk from the clinic) is located at the intersection of Hill Avenue and Pasqua Street.

I am wheelchair bound. Does the clinic have an elevator for visitors?

Yes, our clinic has an elevator, so it is accessible to people with walkers and wheelchairs.

I have an appointment with Dr. Prasad tomorrow. What should I expect?

You will receive a friendly phone appointment and text reminder from the clinic a day prior to your appointment.

What do I need to bring to my appointment?

Please bring your valid health card and the list of the medications you are taking.

What happens on the day of the appointment before the visit?

While waiting for your appointment, your blood pressure, weight, and height will be measured.

Do I need to come in for my appointment, or can Dr. Prasad do a phone call/video call visit too?

The first appointment will be in-person. The follow-up appointment can be done via telephone or video.